Intelligent Health.tech Issue 11 | Page 53

USING THIS SYSTEM , OFFICERS ARE ABLE TO TAKE CALLS FROM ANYWHERE , REGARDLESS OF WHETHER THEY ARE AT A COMPUTER OR ON THEIR MOBILE DEVICE .

CLOUD

BRINGING MORE SPEED AND ACCURACY TO COMPUTER- AIDED DISPATCH SOFTWARE

USING THIS SYSTEM , OFFICERS ARE ABLE TO TAKE CALLS FROM ANYWHERE , REGARDLESS OF WHETHER THEY ARE AT A COMPUTER OR ON THEIR MOBILE DEVICE .

Mark43 , the leading cloudnative public safety technology company has partnered with RapidSOS . This provides 911 call centres using Mark43 CAD with access to RapidSOS enhanced location information , that will improve the speed and accuracy of first responders . Through this partnership , Mark43 is recognised as RapidSOS Ready , providing telecommunicators with accurate caller location and rich additional data shared by RapidSOS .

The partnership allows Mark43 to share robust data from the RapidSOS Platform , including dynamic location , health and medical information , connected building and alarm data and more , with first responders in an emergency . This information provides first responders with unprecedented situational awareness so that they can arrive on scene faster and better informed .
“ We are proud to be partnering with RapidSOS ,” said Bob Hughes , CEO of Mark43 . “ When getting emergency help and resources to those who need it , seconds matter and lives are impacted . This partnership ensures that first responders using Mark43 CAD are dispatched as efficiently as possible and with the most accurate location information available . Public safety agencies deserve the best mission-critical technology , which we ’ re committed to providing . This partnership with RapidSOS is proof of that commitment .”
“ We ’ re united in our commitment to empower safer , stronger communities with intelligent , data-driven emergency response worldwide ,” said Dave Sehnert , Head of Public Safety Partnerships at RapidSOS . “ Together with our RapidSOS Ready Emergency Community , we ’ re providing people with an added layer of safety and security and supporting our heroic first responders in saving millions of lives annually .”
Mark43 CAD operates as a natural extension of the dispatcher , call taker and in-field first responder during an emergency response . Using this system , officers are able to take calls from anywhere , regardless of whether they are at a computer or on their mobile device . This keeps officers away from the station and in the field .
RapidSOS technology provides public safety telecommunicators with device-specific location information by accessing the GPS information inside a specific mobile device . This is a significant improvement upon how location information is typically determined , whereby a 911 call centre or public safety answering point ( PSAP ) relies upon a cell phone network carrier to determine where the device is located . �
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