Intelligent Health.tech Issue 11 | Page 65

PAPERLESS FORM PROCESSING ELIMINATES TIME SPENT SCANNING DOCUMENTS OR REKEYING INFORMATION , WHILE WORKFLOW AUTOMATION SPEEDS APPROVALS .
D I G I T A L D I A G N O S T I C S

PAPERLESS FORM PROCESSING ELIMINATES TIME SPENT SCANNING DOCUMENTS OR REKEYING INFORMATION , WHILE WORKFLOW AUTOMATION SPEEDS APPROVALS .

a provider ’ s patient portal – while staff claw back valuable time that might have been spent burning medical images to a CD and mailing them to each patient . At the back end , strain is also relieved on administrative staff . Paperless form processing eliminates time spent scanning documents or rekeying information , while workflow automation speeds approvals .
Over and out
In an organisation as pressured and multifaceted as a healthcare system and its medical practices , introducing technology requires careful change management . Internal consultation is needed to establish a system ’ s remit across the organisation , supported by a team of ‘ superuser ’ advocates that can lead by example and help the period of transition . planning ( ERP ) solutions , human resource integration systems ( HRIS ) and other core technologies that drive standard processes .
The benefits of such a system span the entire inpatient and outpatient experience , as the process of collating becomes so much more coherent . Patients can complete registration forms and advance directives / statements electronically before their visit or upon arrival , accelerating the process and making data available for appropriate enterprise access to the patient ’ s care team .
The same applies to medical images generated during the encounter and consent forms required for future treatments , improving patient satisfaction by eliminating repetitive physical form-filling .
It also enhances the outpatient experience beyond the medical practice . Patients can upload documents and other resources remotely and access their medical images via
The scale and scope of change required exposes how unadvanced outpatient care can be in a worst-case scenario . Without access to key information , the likelihood of delay and misdiagnoses rises – undermining the government ’ s long-term plan to level up digital healthcare services .
To deliver joined-up support that better meets the needs of the population , different parts of the NHS ( including hospitals , primary care and community and mental health services ) need to work in a much more joined-up way . ICSs are the latest in a long line of initiatives aiming to integrate care and a carefully curated content management system is the failsafe that prevents this .
Acting as the foundation upon which other data can rely , an appropriately selected and targeted system can speed up the outpatient process across the board while simultaneously improving the quality of service for both patients and staff . �
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