D I S S E C T I N G B U S I N E S S
for the future of the healthcare system , and 89 % feel the same about curtailing wait times for test results specifically . Hospital waiting lists have reached record levels this year , with 7.7 million people waiting for treatment in August , almost double the pre-pandemic number of 4.43 million , while 1.5 million are waiting for a diagnostic test .
Commenting on the research , Professor Sultan Mahmud , BT ’ s Director of Healthcare , said : “ At BT we have spent the last few months listening to thousands of people inside and outside the NHS , and the message is clear : ‘ embrace digital tech and cut wait times ’. Those on the frontline and behind the scenes have told us that investing in digitally-enabled services like diagnostics , care closer to home , and the careful use of AI in areas like diagnostics and NHS back-office functions could help improve productivity .
“ We have the technology – what we need now is a co-ordinated approach . Government , citizens , NHS leaders and tech providers must work together to focus on the investment in infrastructure and delivery mechanisms that can help the challenged workforce . This is about realising the digital dividend of improved patient
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