S P E C I A L I S T I N S I G H T
AI to streamline this process . Initially applied to outpatient departments , our AI uncovered millions worth of unrecorded activity within a month – activities mentioned in text but not captured in NHS records . This discovery has significant implications for funding allocation and resource management .
Expanding our approach hospital-wide , we aim to enhance the quality of patient and healthcare system data , influencing how waiting lists are managed . Our automated system , processing years of data in mere weeks , not only accelerates the process but also generates suggestions for human verification and correction . This iterative correction process continually refines the AI ’ s accuracy .
Our current focus is on reducing unnecessary referrals and efficiently managing waiting lists . By eliminating duplicated efforts caused by un-transcribed information , we significantly enhance overall efficiency . This technological advancement promises transformative effects on healthcare and NHS operations .
Activity right now is being used to work on reducing referrals , managing referrals and people on waiting lists . When people are on waiting lists who actually have already had the problem dealt with and the hospital doesn ’ t know that because the information hasn ’ t been transcribed . All this duplicated work is being removed and that increases efficiency which again , would really make a big difference in health and in running the NHS .
Can we discuss a little bit about the collaboration between King ’ s College Hospital and St Thomas ?
We have two separate hospitals that we ’ re in the process of merging the digital systems . I think one thing we have learned is that when you work in silos or fragmented , independent institutions , what ends up happening is that it ’ s very inefficient . Information is lost , patients suffer and you don ’ t get any insights . four CogStacks that my teams directly manage but there are many CogStacks around which people have taken up and installed themselves and occasionally we advise them . We are looking at ways to support more people to do this . We have CogStacks in other countries which have essentially just set themselves up and we are guiding them in that process . That ’ s our direction in this stage ; to increase the availability of data to hospitals to themselves .
I believe this will convince hospitals that this is the way that they can benefit themselves and they can then discover the other benefits of AI and data science along the way . We ’ ve got a lot of support from NHS England and NHS AI Lab . I think a lot of this is about getting adoption at a grassroots level . I ’ ve seen top-down approaches , but I ’ ve learned that bottom-up approaches work a lot better for getting engagement .
Are there any upcoming developments or innovations related to health technology in AI that we can expect from your collaboration in the near future ?
We hope to get more involved in what we call the Generative AI space , which obviously is very trendy at the moment . Looking forward , I can see us creating GPT models and expanding into visual understanding . Collaborating closely with doctors and policymakers , our focus is on ensuring safe and appropriate use . While excitement surrounds chatbots , the transformation in doctor-patient interactions will involve interfaces aiding discussions , automated record-keeping and patient engagement with their own records . However , the current challenge lies in improving data quality and infrastructure before these advancements can be implemented safely . �
Fairly early on , we worked very closely in trying to merge the EHR and to work more collaboratively . I think being a clinician working in the NHS has helped as well . We have digital health companies outside of the NHS trying to come in to help but it ’ s been very difficult , largely because of data privacy reasons , a lot of bureaucracy and just not understanding the needs of the NHS .
What I ’ ve learned working on the inside in Case Asia and GSDG , is that by building those connections and trust at a human level , one can work together and break down those silos and barriers and that ’ s what we ’ ve been doing .
How do you envision CogStack further contributing to the public health sector ?
We are what we call horizontally scaling . As in , we are deploying more CogStacks around the country . There are
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