RESEARCH THERAPY
LARGE MANUFACTURER CENTRALISES PRINTING AFTER CYBERATTACK
PRESENTED BY
The customer is a large global manufacturer of a variety of products , including forest products , polymers , building materials and life sciences . The company has 8,000 employees distributed over 250 subsidiaries in 50 countries with an annual turnover of 4.5 billion US Dollars .
They had 7,000 Windows clients and used SAP as well as many other bespoke back-end printing applications for critical business printing . Reporting was done from different systems and applications . After a ransom malware attack the 100 Windows print servers were forced to be taken offline . They faced an enormous loss of infrastructure and data , including all knowledge of their entire global printer infrastructure . There was no server printing in place and SAP printing was only allowed through a known and a minimum number of users for security purposes . There was no tracking available of any kind .
To find and map the print fleet , the LRS printer discovery tool was used to discover all devices globally . The information provided by the tool included the type and manufacturer for each device . After obtaining the overview , they could import the devices into the centralised management console of the LRS software .
After the cyber-attack 100 print servers were shut down and needed to stay offline for security reasons ( recontamination ). Building new servers opened up an opportunity for print server consolidation .
The new LRS infrastructure would only have one central server hosted in Azure with VPSX Enterprise and MFPsecure / Print applicationsinstalled along with a dedicated SQL Server for Innovate Audit reporting . A global secure Workplace- ( front-end ) and SAP- ( back-end ) printing system was designed and implemented which enabled all of the windows print servers to be decommissioned .
Within a short period of time , the VPSX Enterprise solution successfully managed label , barcode- , LIMS- , front- and back-end printing . Direct Secure Release pull printing was provided with MFPsecure / Print . Direct IP printing was enabled as an exception for users that had a specific requirement for it . All of these fully managed and reported on in the LRS Innovate / Audit software .
The customer also had a large number of locally attached printers which were removed as part of the rollout of the new centralises print infrastructure . Both the removal of these printers and the reduction in print servers led to significant cost savings . �
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