Enhancing patient experience through smart technology and systems

Smart technology refers to devices and systems that utilise enhanced solutions like artificial intelligence ( AI ), the Internet of Things ( IoT ) and connectivity to provide functionalities previously unavailable . These technologies are revolutionising healthcare by enabling remote monitoring , connected emergency response solutions , smart hospital management and more .

Smart hospital management systems play a crucial role in improving the patient experience by optimising resource management and operational efficiency . For example , the way in which IoT-enabled systems track the usage and availability of medical equipment ensures that resources are always available when needed . This reduces waste and enhances the overall efficiency of hospital operations .

Developments in AI are further enhancing patient care by enabling faster and more accurate diagnostics . AI algorithms can analyse vast datasets to identify potential health risks and suggest preventive measures , allowing healthcare providers to make informed decisions quickly . Additionally , AI-driven chatbots and virtual assistants , despite the negative feedback they sometimes receive , are ultimately improving patient engagement by providing near-instant responses to queries and basic medical advice .

The healthcare industry is undergoing a significant transformation , driven by rapid advancements in smart technology and digital innovation . As we build the hospitals of the future , it is essential to integrate these technologies to enhance patient comfort , improve communication and boost engagement says Colin Boyd , Design Director at Bouygues UK . Boyd believes Bouygues UK is at the forefront of this transformation , applying its expertise in construction to create smart hospitals that are not only efficient but also patient centric .

Mobile Health ( MHealth ) applications are empowering patients to actively participate in their own healthcare . These apps allow patients to track health metrics , manage medications , book appointments and access other telehealth services from their smartphones . This level of accessibility and engagement is transforming healthcare into a more personalised and patientcentric experience .

Belle-Île-En-Mer Hospital , built by Bouygues Bâtiment Grand Ouest

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