Intelligent Health.tech Issue 24 | Page 50

S P E C I A L I S T I N S I G H T
What is really exciting about KFSHRC ’ s achievements is that it is an integral part of the bigger picture : developing groundbreaking therapies from the Middle East region and Saudi Arabia , particularly , and making them more accessible to millions of patients .
All our endeavours are united by a common objective : to truly impact the lives of our patients and their families , championing future-focused medical progress while prioritising compassionate and patient-centred care .
One of the key aspects of KFSHRC ’ s transformation is the use of AI-driven capabilities like the Capacity Command Centre . Has the integration of AI improved patient care and operational efficiency , and how does this align with your broader vision for healthcare transformation ?
KFSHRC ’ s strategy focuses on integrating AI across all our organisation ’ s functions . KFSHRC strategically aligns resources , processes and goals and enhances operational efficiency by integrating these AI-driven capabilities across various departments – aligning with Saudi Arabia ’ s goal to digitise 70 % of patient activities by 2030 . On the operational level , this ambition is driven by our Capacity Command Centre , which leverages AI to manage patient movement , optimise workflows and predict demand in real-time . The centre has conducted over 170,000 interventions in three years . This reduced bed waiting times by more than 80 % and decreased emergency department wait times by 14 %. This led to better resource management and quicker patient care access .
The ANFAL AI system has also boosted operational efficiency . Patient data is analysed and transformed into actionable insights that we use to manage flow better , allocate resources and respond swiftly to emergencies . This has reduced overall patient wait times by 20 % and improved resource utilisation by 15 %.
KFSHRC is transforming into a smarter , more responsive healthcare provider equipped to meet growing demand and deliver excellence in medical care . And at the core of all this is a commitment to lead the HealthTech evolution with a sense of curiosity and purpose . We ’ re always exploring new ways to improve our services and embracing technology to make a real difference for every patient .
Despite the many opportunities , medical tourism also presents unique challenges , such as maintaining consistent quality and managing patient expectations . What are some of your biggest concerns or challenges in this rapidly growing sector , and how is KFSHRC addressing them ?
Medical tourism is a dynamic and evolving sector , promising growth but demanding excellence . With a rising number of international patients , the challenge lies in maintaining unwavering quality while expanding rapidly . KFSHRC prioritises human-centricity and excellence . We invest our resources and leverage the Kingdom ’ s supportive healthcare environment to ensure world-class care at every step .
Increased competitiveness in healthcare goes hand in hand with nurturing and developing human capabilities . We are committed to training the next generation of healthcare professionals by providing world-class accredited education programmes and hands-on experience through the Simulation Centre . We offer comprehensive , up-to-date training programmes for physicians , nurses and health professionals . Meanwhile , we continue to recruit top global medical talent to enrich our teams with diverse expertise and perspectives .
How do you see KFSHRC ’ s transformation aligning with global healthcare trends , and what long-term strategies are being employed to ensure that the hospital remains a leader in medical tourism and patient care innovation ?
KFSHRC ’ s transformation is a bold step forward , mirroring the sweeping changes I ’ ve witnessed in top-notch healthcare systems worldwide . Healthcare today is about more than just curing illness – it ’ s about predicting , preventing and personalising care in ways never imagined .
Today , KFSHRC embraces this shift by merging personalised medicine , digital health and value-based care into a unified strategy committed to enhancing every patient ’ s journey . KFSHRC is actively enhancing its capacity to accommodate more patients seeking specialised , state-of-the-art care , including through establishing new facilities like the Polyclinics and Family Medicine project ( set to be fully completed by the end of 2024 ).
Digital innovation is the enabler of this transformation , which leverages AI , robotics , biotechnology , telehealth and advanced data analytics ; it ’ s how we pair expanding our capacity with elevating the standard of care . KFSHRC ’ s Centre for Healthcare Intelligence ( CHI ) today is a primary driver in advancing treatment outcomes and operational efficiency . �
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