R E G I O N A L C H E C K - U P

observe an 11 % reduction in the loss ratio .

With the positive result , the system moved on to the second stage of the trial – which was carried out at the Mater Dei Health Network

The health network has an average of 7,000 employees and has achieved the same success in the accounts – generating a significant reduction in the loss ratio .

From then on , the solution won the market .

Currently , the platform is in operation at Cemig Saúde ( Self-Management of Companhia Energética de Minas Gerais ) and in the implementation phase at two other companies .

Primary Health Care Assistant

Available on the PlayStore and App Store , Maria works as a ‘ virtual clinic ’ for the employees of the companies that implement the system . The service has an average rating of 9.8 in a survey based on almost 20,000 appointments , which confirms its quality . launched Nuvie app – a medical copilot that uses advanced voice recognition technologies .

Improved service , reduced costs

According to data from Brazil ’ s National Supplementary Health Agency ( ANS ), the average loss ratio in health plans is 88.2 % – an indicator that directly impacts the annual adjustment of health plans .

In this context , the economic scenario requires effective strategic decisions on the part of companies to avoid excessive increases in the values of this benefit .

“ Curbing the cost for the sustainability of the sector is one of the biggest challenges of supplementary health in the market . As a result , Maria ’ s implementation strategy ranges from improving employees ’ access to health care to a significant revolution in the way companies manage operating costs ,” said Pereira .

In the first year of implementation of the system , operated by A3Data itself , which , at the time , had 230 employees , it was possible to

After the simple download of the app on the mobile phone , the user sends a message through a chat . Then , a virtual assistant powered by GenAI initiates the service and , in natural language , identifies the patient ’ s need .

Once the screening is done , the patient is directed to a professional from the platform ’ s multidisciplinary team , composed of a doctor , psychologist , nurse , nutritionist and concierge – defined according to the need for the consultation and without the need for prior scheduling .

At this stage , the user has the option to follow via chat or change the service to video .

www . intelligenthealth . tech 45