D I S S E C T I N G B U S I N E S S
Emma O’ Brien, Founder and CEO, Embridge Consulting, talks technology and how it should be resetting the UK’ s stagnant and‘ sluggish’ public sectors.
BEYOND THE HYPE: CAN TECH TRULY REVIVE THE UK PUBLIC SECTOR?
It would be reasonable to assume that public services run more smoothly after Covid-19, given that lockdown prompted the urgent adoption of remote organisation technology. Recent data from the Office for National Statistics seems to suggest otherwise, however, revealing public-sector productivity levels 6.8 % lower than 2019.
With 2024 Q2 figures likewise 2.6 % lower than the same period in 2023, it’ s clear we’ re dealing with an efficiency crisis.
A worrying disparity
The National Health Service was hit hardest by the pandemic, which has left doctors and nurses scrambling to deal with escalating waiting lists and increased public health requirements. Despite the government’ s best efforts to tackle this – including a 30 % increase in allocated resources according to Reuters – output has only risen by 6 %, leaving us with an overall 8 % decline in productivity and a concerning disparity in pressing need of address.
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