Intelligent Health.tech Issue 28 | Page 18

IT ’ S PROJECTS LIKE THIS THAT MAKE ME PROUD OF MY COMPANY AND REALLY BELIEVE WE ARE HELPING PEOPLE .
H E A L T H I N S I G H T S
Josh Hough , CEO , CareLineLive
27001 and Cyber Essentials Certified Plus . CareLineLive is also a Professional Records Standard Body Quality Partner and an NHSx assured supplier .
CareLineLive ’ s most recent product update included an integration with GP Connect which means its clients can gain sight of users ’ GP records .
Hough said : “ There were many months of development work and collaboration with the team at NHS England . But the result is that , now , carers can be far more involved in the management of medications and view other aspects of medical records , which is better for the patient .”

IT ’ S PROJECTS LIKE THIS THAT MAKE ME PROUD OF MY COMPANY AND REALLY BELIEVE WE ARE HELPING PEOPLE .

The tools
Hough says collaboration on this scale and dealing with this complexity is only made possible with really good software tools . A big part of the company ’ s toolkit comes from the Atlassian suite of software , which contains tools including Jira and Confluence .
“ We use Jira as a project management tool , which helps us keep track of our own software development and processes . We use it for the entire development journey from design , coding , testing and development and release and then all the various improvements of UI / UX or , if necessary , bug tracking ,” Hough said .
Hough says Jira provided him with the necessary oversight he and his management team need to make decisions and support his team .
He added : “ When you ’ re working on a complex project with multiple people being involved , it ’ s very easy for bottlenecks to emerge and to go unnoticed . Jira provides the
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